Shelly combines experience in sales, account management and customer service with over twenty years developing comprehensive solutions in the areas of Learning and Development and Human Resource consulting.  As President of Skill Dimensions Inc. Shelly focuses her efforts on three strategic learning areas:

• Business Development and Professional Sales Training - offering a variety of initial, advanced and customized professional development programs to clients throughout Canada and the US.
• Leadership Skills Development – providing leadership strategies, tools and methodologies with a focus on culture, communication and coaching to increase performance effectiveness.
• Customer Service – providing proven strategies for managing a service culture and developing a service focused team. 

Customized programs provide participants the opportunity to develop the skills and knowledge required to better manage relationships, project a professional image and get results. She brings energy and creativity combined with a strong experiential component that provides participants with practical and relevant learning solutions.

Based out of Moncton, Shelly, her husband Darell and rescue dog Zola like to relax with friends and family at their camp on the Kingston Peninsula. 

This 3.5 hour workshop reviews the purpose and value of the Performance Review Process and using a case study example with hands-on activities, allows participants to build a strategy for leveraging the review process to influence future performance.

  Participants will:

•     Discuss current trends and the value of the Performance Review Process
•     Develop strategies to address the challenges of perceptions, time, effort and commitment.

Identify opportunities for improvement – long term and quick hits.

 Topics covered:

• The future of the performance review – let’s not throw the baby out with the bathwater.
• The purpose of a performance review – is it to focus on past performance or is it to influence future performance
• Assessing the perception of value and the effort being placed on the process
• Providing managers with direction, support and skill development in how to prepare and have a coaching conversation that adds value to the employee, appreciates good performance and provides direction and support to achieve performance goals. 
• How to make it easier.  Providing managers tools and practice in providing feedback that makes an impact.  (Going beyond identifying what someone needs to work on and adding the how and why to increase their ability to actually do it.)

A Continental Breakfast will be served from 8 a.m. to 8:30 a.m.  The presentation is scheduled to begin at 8:30 a.m. 

Please note that individuals who register but are unable to attend will be invoiced if they don’t cancel before the registration deadline.