This two-day course offers a comprehensive examination of workplace investigations, covering relevant legislation, clarifying the scope of investigation mandates, and providing instruction on effective interview techniques and report writing. This workshop can be provided online or in-person in French or English. A sample agenda is attached. Participants will be provided with a certification in Workplace Investigations through the Chartered Professionals in Human Resources New Brunswick Association.

Day 1: Foundations of Workplace Investigations

Welcome and Training Objectives

Introduction to the training program, facilitator introductions, and participant expectations.

Overview of Applicable Legislation

Review of relevant employment laws, human rights codes, and regulatory frameworks governing workplace investigations.

Understanding the Investigation Mandate

Clarifying the scope, authority, and purpose of an investigation. Discussion on neutrality and procedural fairness.

Conducting Interviews and Collecting Evidence

Best practices for planning and conducting interviews. Techniques for gathering and documenting physical and digital evidence.

Special Considerations: Reluctant Witnesses and Anonymous Complaints

Strategies for handling uncooperative participants and managing confidentiality and credibility in anonymous reports.

Day 2: Applying Investigation Techniques 

Assessing Credibility

Frameworks and indicators for evaluating the reliability of statements and consistency of evidence.

Report Writing Essentials

Structure and content of investigation reports. Writing clear findings and recommendations.

Workshop: Applying Investigation Tools

Participants apply learned techniques in a guided scenario-based workshop, focusing on interviews, evidence review, and analysis.

Workshop Debrief and Lessons Learned

Group discussion on approaches used, challenges encountered, and key takeaways from the workshop.