Understand the different generations and why they are the way they are Understand what motivates different generations Learn how generations communicate differently and how they interpret not only the communication but also the mode in which it was delivered Develop a plan to motivate each of the generations you lead Learn how to help your generations work collaboratively and deal effectively with conflict Program Highlights Who are the different generations in the workforce and what influenced them Learn what motivates each of the generations Understand how communication varies between generations – not only how they interpret the communications, but how they use the tools and what that communicates to each other Learn how to develop a motivation plan Learn how to assist in the collaboration and conflict resolution of your teams.

In this practical yet thought-provoking webinar, we will teach CPHR NB's members an actionable blueprint for building a high-engagement work culture. Drawing from 20 years of study in Canadian workplaces, George will share a clear and effective framework for creating a high-engagement culture. Through real-life examples, he will illustrate the key elements and discuss how HR often fails to embrace the mandate they need to do this effectively. George will challenge traditional views of HR’s relationship with employees and introduce concrete leadership practices that HR managers can implement. Prepare to see HR in a whole new light!

February 26th and 27th

This two-day course offers a comprehensive examination of workplace investigations, covering relevant legislation, clarifying the scope of investigation mandates, and providing instruction on effective interview techniques and report writing. This workshop can be provided online or in-person in French or English. A sample agenda is attached. Participants will be provided with a certification in Workplace Investigations through the Chartered Professionals in Human Resources New Brunswick Association.

Day 1: Foundations of Workplace Investigations

Welcome and Training Objectives

Introduction to the training program, facilitator introductions, and participant expectations.

Overview of Applicable Legislation

Review of relevant employment laws, human rights codes, and regulatory frameworks governing workplace investigations.

Understanding the Investigation Mandate

Clarifying the scope, authority, and purpose of an investigation. Discussion on neutrality and procedural fairness.

Conducting Interviews and Collecting Evidence

Best practices for planning and conducting interviews. Techniques for gathering and documenting physical and digital evidence.

Special Considerations: Reluctant Witnesses and Anonymous Complaints

Strategies for handling uncooperative participants and managing confidentiality and credibility in anonymous reports.

Day 2: Applying Investigation Techniques 

Assessing Credibility

Frameworks and indicators for evaluating the reliability of statements and consistency of evidence.

Report Writing Essentials

Structure and content of investigation reports. Writing clear findings and recommendations.

Workshop: Applying Investigation Tools

Participants apply learned techniques in a guided scenario-based workshop, focusing on interviews, evidence review, and analysis.

Workshop Debrief and Lessons Learned

Group discussion on approaches used, challenges encountered, and key takeaways from the workshop.

April 23rd and 24th

Mental Health First Aid (MHFA) Certification is a comprehensive, evidence-based mental health training program developed by Opening Minds, an initiative of the Mental Health Commission of Canada dedicated to reducing stigma and strengthening mental health literacy across workplaces and communities.

This interactive two-day certification course equips participants with the practical skills, knowledge and confidence to recognize when someone may be experiencing a decline in their mental well-being or facing a mental health crisis. Participants learn to distinguish between mental health and mental illness, understand common mental health challenges, identify risk factors and protective factors, and respond in a supportive and appropriate way.

Using MHFA’s evidence-informed action plan participants practise how to:

• Recognize signs and symptoms of common mental health problems
• Respond to emerging mental health concerns
• Support someone experiencing a mental health crisis
• Reduce stigma and increase confidence in having meaningful conversations about mental health
• Promote recovery-oriented and strengths-based approaches
• Protect their own well-being as a helper

Through scenario work, group discussion and skill-based scenarios, participants build practical communication tools they can immediately apply in their workplace and community.

Certification Requirements:

To receive MHFA Certification (valid for three years), participants must:

• Attend the full two-day course. Attendance is mandatory for the entire duration. Missed time cannot be made up through alternate sessions or materials.
• Successfully complete the certification assessment with a minimum grade of 75%. Participants are provided up to three attempts to achieve a passing grade.

Upon successful completion of both the full course attendance and assessment requirement, participants receive a nationally recognized MHFA Certification valid for three years.

This training is ideal for HR professionals, people leaders and anyone who wants to contribute to a more psychologically safe and supportive workplace.

May 7th and 8th

This two-day course offers a comprehensive examination of workplace investigations, covering relevant legislation, clarifying the scope of investigation mandates, and providing instruction on effective interview techniques and report writing. This workshop can be provided online or in-person in French or English. A sample agenda is attached. Participants will be provided with a certification in Workplace Investigations through the Chartered Professionals in Human Resources New Brunswick Association.

Day 1: Foundations of Workplace Investigations

Welcome and Training Objectives

Introduction to the training program, facilitator introductions, and participant expectations.

Overview of Applicable Legislation

Review of relevant employment laws, human rights codes, and regulatory frameworks governing workplace investigations.

Understanding the Investigation Mandate

Clarifying the scope, authority, and purpose of an investigation. Discussion on neutrality and procedural fairness.

Conducting Interviews and Collecting Evidence

Best practices for planning and conducting interviews. Techniques for gathering and documenting physical and digital evidence.

Special Considerations: Reluctant Witnesses and Anonymous Complaints

Strategies for handling uncooperative participants and managing confidentiality and credibility in anonymous reports.

Day 2: Applying Investigation Techniques 

Assessing Credibility

Frameworks and indicators for evaluating the reliability of statements and consistency of evidence.

Report Writing Essentials

Structure and content of investigation reports. Writing clear findings and recommendations.

Workshop: Applying Investigation Tools

Participants apply learned techniques in a guided scenario-based workshop, focusing on interviews, evidence review, and analysis.

Workshop Debrief and Lessons Learned

Group discussion on approaches used, challenges encountered, and key takeaways from the workshop.